At IFS we have our internal Webiso system where all our processes are described. On this page you can find parts of these processes written down in our policies as a guideline to what we stand for. Please have a look at our policies and feel free to contact us if you have any questions on our policies.
PRIVACY POLICY
IFS PRIVACY POLICYAt IFS, we highly value the protection of privacy for all individuals whose data we collect. We take every possible measure to protect personal data provided to us against loss, destruction, disclosure, unauthorized access, or improper use. In this privacy policy, we outline who we are, why and when we collect your personal data, the types of data we process, how long we retain it, who we may share it with, your rights, and how you can exercise them.What does IFS do?IFS is a public limited company headquartered at Bredabaan 569, 2170 Antwerpen, Belgium, registered under company number BE 0472 409 202. IFS embraces a forward-thinking approach, shaping a new way of working in the maritime industry. We aim to empower individuals and organizations by fostering confidence in an ever-evolving future. Personal development is at the core of our mission, and we believe that combining cutting-edge technology with tailored content enhances learning, engagement, and retention. As part of our activities, IFS processes personal data of individuals, including those who use our software platforms, visit our websites, employees, job applicants, and more. IFS adheres to a stringent privacy policy that aligns with GDPR regulations.If you have any inquiries, requests, or complaints regarding the processing of your personal data at IFS, please reach out to us at info@ifs.beWhat personal data does IFS process?IFS processes personal data necessary for executing agreements and contracts related to its activities. This may include your name, contact details, language preferences, company name, VAT number, bank details, mobile number, email address, and other communications exchanged with IFS as a partner, participant, job applicant, or other related party. Additional details may be collected through various communication channels such as phone calls, emails, trade fairs, or events. Publicly available information may also be utilized for data verification and business development purposes. Most of our website can be accessed without providing personal data. However, we may collect usage data through website tracking technologies, and public data from social media profiles may also become visible to us. Additionally, you may voluntarily provide personal information when filling out forms on our website. IFS does not process sensitive personal data as defined by the GDPR.Why do we collect your personal data?The main legal basis for processing personal data at IFS is for the fulfillment of intended or existing agreements and arrangements. Upon initial login to IFS software platforms, certain information (such as name, email address, and language preference) is required to create a personal account and enable platform features. Users may also choose to provide additional optional details, such as profile pictures. IFS may also process data based on a 'legitimate interest,' such as informing you about relevant new services or products. We always ensure this is done in a reasonable, non-intrusive manner.How do we collect your personal data?IFS obtains personal data either directly from individuals or through affiliated companies. For IFS software platform users, initial personal data may be provided by third parties such as employers, recruiters, or other organizations utilizing our platforms. In such cases, basic identification data (e.g., name, email address) may be received to facilitate an invitation email. We may also use third-party services that apply website tracking technologies to analyze interactions, preferences, and technical data (such as IP addresses). Additionally, we collect public information from online sources and social media (e.g., LinkedIn). We handle this data responsibly and do not misuse it.How long do we retain your personal data?IFS retains personal data for as long as necessary to fulfill the intended processing purpose. We prioritize data security, integrity, and confidentiality, ensuring information remains accurate and relevant. For IFS personnel, identification, service, salary, and other employment-related data are stored for up to five years post-employment, unless legal proceedings require extended retention. Sensitive information (e.g., medical absences) is retained only for the necessary duration to fulfill legal or contractual obligations.How do we protect your personal data?IFS ensures technical and organizational security measures to maintain the confidentiality, integrity, and security of personal data. Data may be processed primarily at our headquarters in Belgium but can be transferred globally when required by third-party services.With whom do we share your personal data?IFS primarily processes personal data internally but may share information with third parties when necessary. In such cases, only essential data is shared, and anonymization is applied where feasible. IFS may also share your personal data with external services upon your request, such as Facebook, LinkedIn, Google, or other social platforms. Based on legitimate interests, personal data may be disclosed to partners assisting with IFS services, including marketing, web hosting, HR support, and customer relations. These third parties are granted limited access to the necessary data and are not permitted to use it for other purposes. IFS does not sell or rent personal data to third parties. IFS may disclose data to comply with legal obligations, ensure security, or facilitate lawful investigations in any jurisdiction where IFS operates. Additionally, in the event of mergers or acquisitions, personal data may be transferred under appropriate confidentiality safeguards.Camera SurveillanceOur organization uses camera surveillance to ensure the security and safety of our employees, visitors, and property. The primary purposes include:
Preventing theft, vandalism, and other criminal activities.
Monitoring and ensuring the safety of individuals within our premises.
Protecting company assets and confidential information.
Cameras are strategically placed in common areas such as entrances, exits, hallways, and parking lots. Cameras are not installed in private areas such as restrooms or changing rooms to respect personal privacy. Footage recorded by our surveillance cameras is retained for a maximum of four weeks. In the event of an incident requiring further investigation, footage may be retained for a longer period as necessary. Access to surveillance footage is restricted to authorized personnel only. Footage may be reviewed in response to specific incidents or for security audits.Unauthorized access or disclosure of footage is strictly prohibited. Individuals who are recorded by our surveillance cameras have the following rights:
Right to Access: You may request access to view the footage in which you appear.
Right to Object: You have the right to object to the surveillance if you believe it infringes on your privacy rights.
We are committed to transparency regarding our use of camera surveillance. Clear signage is posted at all entrances to inform employees and visitors of the presence of surveillance cameras. International data transfers IFS may transfer personal data to foreign entities, including those outside the EU, when required for service agreements. We ensure proper security measures and legal compliance for such transfers, including contractual safeguards for non-EU transfers. Your rights under GDPR As a data subject, you have rights under GDPR, including access, correction, deletion, restriction, objection to processing, and data portability.If you wish to unsubscribe from commercial communications, you can do so at any time. To exercise your rights, contact us at info@ifs.be. We may request identity verification for security purposes. In cases where legal obligations prevent compliance with certain requests, we will provide a clear explanation. Cookies and website tracking IFS uses cookies and web analytics to improve user experience. Third-party cookies may be utilized for marketing purposes. Most browsers allow cookie preferences to be managed, but disabling cookies may impact website functionality. Questions or complaints? For inquiries or complaints regarding data processing, contact info@ifs.be. In Belgium, complaints can also be directed to the Data Protection Authority (www.gegevensbeschermingsautoriteit.be).If you suspect a data breach, report it immediately to info@ifs.be.Policy updates IFS may update this privacy policy periodically. The latest version is always available on our website and takes effect immediately upon publication.Last updated: 28/03/2025International food services nvMaritime Food LabBredabaan 569, 2170Merksem, BelgiumT +32 3 210 91 80